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Dzpatch
Frequently Asked Questions
Everything you need to know about DZpatch.
Orders
How do I place a delivery order?
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Can I schedule a delivery for later?
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What items can I send?
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Payments
What payment methods are accepted?
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How do I top up my wallet?
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Can I get a refund?
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Deliveries
How long does delivery take?
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Can I track my rider?
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What if no rider accepts my order?
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Can I cancel an order?
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Account
How do I create an account?
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I forgot my password — what do I do?
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How do I delete my account?
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Business
Can businesses use DZpatch?
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How do I set up a business account?
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Can I export my delivery history?
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Safety
Are riders verified?
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What if something goes wrong during delivery?
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Is my package insured?
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Still have questions?
Contact Support